CHILLICOTHE, Ohio — Walmart customers flocked to the newly renovated Supercenter at 85 River Trace this morning, as the store officially reopened following a significant transformation.
The event featured a ribbon-cutting ceremony attended by Walmart associates, local officials, and community members. The celebration began with the Presentation of the Colors by the V.F.W. Post 108 and a performance of the National Anthem by the Unioto High School Choir. Notably, ten long-serving associates were recognized for their dedication, each having been with the company for over 25 years.
Store manager Nicole Meddock highlighted the extensive upgrades, which include a revamped customer service area, an expanded pharmacy with private consultation rooms, and a redesigned Vision Center. The store now offers an increased infant area, updated apparel department, and improved electronics section, among other enhancements.
Some of the new features at the store include:
- Activated corners: Exciting displays are featured at the corners of certain departments to pull customers in and help them touch, feel and become a part of the space, allowing them to discover all that Walmart has to offer.
- Elevated departments: Transformed stores feature displays showcasing products that are out of their boxes so customers can imagine them fitting into their daily lives.
- More space to discover: Walmart has purposefully created more space for customers to explore and discover the breadth and depth of what their local store has to offer.
- Digital touchpoints: These new touchpoints located throughout the store help to communicate to customers the vast range of products and services Walmart offers online through the use of QR codes and digital screens.
- For example, in Walmart’s Pets area, a customer may scan the QR code to find additional dog bed options, learn about Walmart’s pet insurance service options or have a 20-pound bag of kibble delivered to their door.
“Since 1996, our Walmart store has proudly served the Chillicothe community,” Meddock said. “We’re certain these upgrades will not only provide a fresh look but also enhance the overall shopping experience.”
The grand reopening featured giveaways and samples from popular vendors like Frito Lay and Pepsi, while beloved mascots entertained children. The store also unveiled a vibrant mural celebrating the local culture, part of Walmart’s Community Mural Program aimed at honoring the areas it serves.
n addition, Walmart customers can save time and money by shopping when, where, and how they want as the Chillicothe store continues to offer the following innovations:
- Pickup – Walmart’s Pickup option has become a favorite among busy shoppers. It provides the convenience of online shopping and allows them to quickly collect their groceries without stepping out of their vehicles. The best part is that Walmart Grocery Pickup is completely free of charge. Furthermore, customers using SNAP in most states have the option to avail themselves of the pickup service as well.
- Delivery – Walmart’s convenient delivery service is also a hit with customers. Even more, Walmart has now made both pickup and delivery contact free. Express delivery – customers now have the option to have their deliveries made in under two hours.
- Walmart Pay – a touch-free way to pay.
As part of its commitment to the community, Walmart presented $7,000 in grants to local nonprofits, including $2,000 to Downtown Chillicothe and $1,500 to the Ross County YMCA.
The renovation is part of Walmart’s Signature Experience initiative, which aims to elevate the in-store shopping experience. Customers can now enjoy improved navigation through the store, digital touchpoints for product information, and expanded services like grocery pickup and delivery.
Walmart+ members also benefit from exclusive services, including free delivery from the store and early access to deals.
The renovated Supercenter is expected to provide a modern shopping experience for the Chillicothe community, further solidifying Walmart’s role as a local staple.
A list of more new features are:
During this morning’s celebration, Walmart store manager Nicole Meddock highlighted the store’s transformations as well as the new interactive features now available to customers, including:
- Updated Customer Service area for customer ease
- Expanded pharmacy with new private screening rooms for pharmacist consultations and services
- Updated Vision Center experience designed around the customer that is convenient, comfortable, and affordable
- Infant area has increased in size to offer more shopping space while selecting furniture, strollers, baby monitoring equipment
- Updated apparel department with new fixtures, fitting rooms, new products lines and display mannequins to help the customers see clothing selections
- Vignette displays in Home Lines and Infants with life size product displays for easier visualization of product lines
- Updated the electronics department with more demo products
- Updated Cosmetics to Beauty 2.0 adding new assortment of beauty items
- Updated deli department to include fresh, hot meals
- Updated sporting goods section
- Expanded pet department including fresh pet food selection
- Expanded beer and wine selection and section with coolers
- 7500 Sq Ft Expansion for Grocery Pickup added to the side of the store for customer convenience
- Expanded Grocery Pickup and Delivery increasing customer stalls to 45 for customer convenience
- New signage for easier store navigation shopping in store and using the Walmart App
- Refreshed interior and exterior, including paint and signage
- New fixtures, LED lighting, and new signage throughout the entire store for better line of sight and easier navigation
- New and updated flooring in almost every department
- Modernized, remodeled restrooms
- New mother’s room for a clean, comfortable, and private option for nursing mothers