COLUMBUS, Ohio – As temperatures plummet across Ohio, thousands of families struggle to keep their homes warm. But for many, a state program helps to provide a critical lifeline. The Ohio Department of Development, in partnership with The Breathing Association, is offering heating assistance through the Home Energy Assistance Winter Crisis Program (HEAP), ensuring vulnerable households aren’t left out in the cold.

The program, which runs from November 1, 2024, through March 31, 2025, offers one-time emergency assistance to income-eligible Ohioans who are facing service disconnection, have already been disconnected, or need help establishing new service. It also assists those with a Percentage of Income Payment Plan (PIPP) default and households with 25 percent or less of bulk fuel remaining.

Last year, nearly 77,000 Ohio households received assistance, amounting to $23.5 million in benefits. “When temperatures drop this winter, no one should have to worry about if they can afford to keep their home warm,” said Lydia Mihalik, Director of the Department of Development. “Every year, this program serves as a lifeline for thousands of Ohioans, ensuring they can stay safe and comfortable during our coldest months.”

For families already stretched thin by inflation and rising costs, the HEAP program provides much-needed relief. Many beneficiaries are working families, seniors, and individuals with disabilities who are struggling to manage high energy bills during the harsh winter months.

Applicants must have a gross annual income at or below 175 percent of the federal poverty level—$54,600 for a family of four—to qualify. Those seeking assistance can start their application online at energyhelp.ohio.gov and must schedule an appointment with a local energy assistance provider to complete the process. Depending on the agency, appointments may be conducted in person, over the phone, or remotely.

Residents receiving help through a Public Utilities Commission of Ohio (PUCO)-regulated utility must enroll in a payment plan if they still have an outstanding balance after receiving assistance.

For many Ohioans, this program means more than just financial assistance—it’s a reassurance that, even in the coldest months, they won’t be left behind.