GRAND RAPIDS, Michigan — BISSELL Homecare Inc., a Michigan-based company, has issued a recall for approximately 3.2 million units of its Steam Shot Handheld Steam Cleaners in the United States and an additional 355,000 units in Canada. The recall was announced on July 18, 2024, due to a burn hazard posed by the product.
The steam cleaners, which are manufactured in China, can expel hot water or steam onto users while heating or during use. The company has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
The recall involves multiple models in the 39N7 and 2994 series. The words “STEAM SHOT” or “POWER STEAMER” are printed on the side of the product, and the model numbers are located on the product rating label on the bottom of the unit. The steam cleaners come in a variety of colors, including green, pink, blue, orange, white, black, purple, and red.
Consumers are advised to immediately stop using the recalled steam cleaners and contact BISSELL for a remedy. The company is offering either a $60 credit towards a BISSELL.com purchase or a $40 refund for each of the recalled steam cleaners. To register for the recall and receive instructions on how to cut the cord and upload a photo of the steam cleaner showing the model number and cut cord, consumers should visit www.BISSELL.com/steamshotrecall.
The steam cleaners were sold at Target, Walmart, and other department and home goods stores nationwide, as well as online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 through May 2024. The price ranged from $35 to $40 for a single unit or $70 for a two-pack.
For more information, consumers can contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or email [email protected].
This recall is being conducted in conjunction with Canadian authorities. The recall number is 24-309.
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